online ordering & Remote Support

We have a variety of ordering options to fit the needs of your busy practice. While internet based and remote ordering provide a great deal of convenience options, our customer service representatives are here to take your calls and assist in any questions you may have.

Vision Remote Rx Wizard

Interstate’s Vision Remote is a free, easy-to-use computer-to-computer ordering system that can simplify your life! With Vision Remote on your computer, a host of benefits become available to you. Your Rx or stock orders go directly into our system and are started into production with a click of the transmit button, which speeds up your turnaround time and eliminates errors. You also get:

  • Instant lens availability information, including which lenses come in which materials
  • Up-to-date Rx order status and in-lab order location
  • You can place orders at any time, 24 hours a day, 7 days a week
  • Orders are very easy to enter - faster and more convenient than conventional methods
  • The system keeps a long-term record of all your orders, even VSP and EyeMed orders placed through Eyefinity or VisionWeb
  • Orders for repeat customers can just be edited - there is no need to re-enter data
  • The system includes a 75,000+ frame database including sizes, colors, and shapes


Order Entry & Job Checking

VisionWeb - EyeMed

Both lab locations are EyeMed Contract Laboratories. Contact us to have us added to your VisionWeb portal.

Eyefinity - VSP

Interstate Optical Ohio and Interstate Lab Group-Indy are both VSP Contract Laboratories. Look for us in your VSP Eyefinity lab drop-down list. 

Even if you use Eyefinity or Vision Web for ordering, also consider adding our Vision Remote Rx Wizard to easily track or check job status on all of your orders including private pay and all managed care.

Remote Support

Get instant support for your IT needs right in your office. Call our IT support team at 1-800-472-5790 and click on the button below to get started.

Click for Remote Support